Rental Policies
- Rental Down-Payment: A 30% down-payment per rental reservation is required at the time of booking. This down payment is subtracted from the balance, which is due in full 60 days before your arrival (for Houses) and 30 days before your arrival (for Condos/Townhouses). Visa, Master Card, Discover, and American Express are accepted forms of payment.
- Security Deposit: A credit card number must be provided for all reservations. (Visa/MasterCard/Discover/American Express) No charges are made unless repairs to the rental are required as a result of damage from your stay, Gulf Coast Getaways reserves the right to charge the card for the expense of repairs.
- CHECK-IN: CHECK-IN time is 4:00 PM (CT) for Condos and 5:00 PM (CT) for Houses, Townhomes vary, some have check in at 4 pm, some at 5 pm.
- CHECK-OUT: CHECK-OUT time is at 10:00 am (CT). These times are strictly enforced to allow for preparation of our next arrival. A late checkout fee of one day’s rent will be charged for failure to comply with the 10:00 a.m. check-out time. CHECK-OUT PROCEDURES: Check-out time is 10:00 am on the day of departure. All guests and belongings must be out of the unit as housekeeping arrives promptly to prepare for the next guest. Late departures must be authorized by GCG and are not permitted in the summer months.
- PETS: Some of our properties are pet-friendly. Pets are only allowed if the unit has been advertised as such and the non-refundable $200.00 pet fee per pet has been applied in the rental agreement. ** Pet friendly with approval - non-shedding dogs only $200 pet fee/pet applies. If you have a dog that sheds at one of our properties, a fee of $100.00 will be charged. ** Limit 2 Pets - must be friendly, non-aggressive. Pets that leave excessive cleaning needs will be charged extra cleaning fees. If any pet is discovered on any property without prior authorization or notification, the penalty is a $500.00 charge per pet for extra clean-up and flea treatment. The Santa Rosa and Escambia Island Authorities do not allow pets on the beach.
- Housekeeping: The property will be fully cleaned prior to your arrival and after your departure. No maid service is provided during your stay. We ask that you abide by the cleaning guidelines provided upon your arrival. Properties that are left excessively dirty and require additional cleaning services will be subject to an additional cleaning fee being charged to the Renter.
- Linen/Towels/Supplies: Sheets, bath towels, and kitchen towels are provided. Please bring your own beach towels and beach blankets. Linens must not be removed from units and/or houses. Renter will be charged for any missing and/or damaged linens. Renters should supply their own paper products and supplies. A complimentary set-up of trash liners, bathroom tissue, and facial soap is provided. Renters must provide any additional items as needed. Locked closets are maintained by homeowners solely for their personal use. Please respect these areas. A $100.00 fine will be charged if any owner’s closets/cabinets are forced open.
- Furnishings and Equipment: All rental properties have fully equipped kitchens, coffee makers, dishwashers, color TVs, microwave ovens, DVD’s, central heat, and air conditioning. Please do not rearrange the furniture, take any items outside that are part of the interior decor, or move any furnishings or kitchen items to another property. You will be charged if the housekeepers have to rearrange the furniture after your stay. Locked closets are maintained by homeowners for personal use. For homes with elevators, there is a $150.00 elevator fee. Please respect these areas.
- Parking: You may park in designated areas only, and if your rental unit requires a parking pass, it must be displayed at all times. Renter will be liable for any parking fees or fines that are imposed. If you have any questions about parking, please ask us before you arrive.
- Grilling: Charcoal grilling and open fire grilling is not allowed on or under decks, balconies, or porches, or within ten feet of any island structure. Please check the property for designated grilling areas and limit all grilling activities to these areas only.
- Garbage Removal: Please place household trash in appropriate receptacles, trash chutes, on-site dumpsters, or in covered outside containers provided. Trash pickup days will be specified on a sign inside the property. If trash is not emptied when a Renter departs, and is instead left at the property, additional cleaning charges may be assessed.
- Lost & Found: If there are any personal items that the Renter mistakenly leaves at the Property after departure, such items may be mailed to the Renter at a charge of $75.00 plus the cost of shipping. Otherwise, unless Renter makes such a request to Gulf Coast Getaways within 30 days of Renter’s departure, Gulf Coast Getaways has no obligation to store such property or to notify Renter and may dispose of such personal property as it deems appropriate.
- Bad Weather: The rental property is located on a barrier island in a semi-tropical climate and, as such, severe weather events such as tornadoes, hurricanes, and thunderstorms are not uncommon, especially during the months between June and September. Because such weather can be difficult to predict with much certainty, Renter is strongly encouraged to purchase the Vacation Rental Insurance referred to previously in these policies and available to Renter for a relatively small fee. In the event that Renter chooses not to purchase such insurance, should the Renter’s stay be canceled, shortened, or otherwise negatively affected due to bad weather, Renter will NOT be entitled to a refund of any monies paid.